QUOTE (burleson @ Jan 13 2012, 02:49 PM)
>> What should i asked to the client when i go to the client side for the database issues?
1 - Does this happen all the time or sporadically?
2 - When did the problem start? What changed?
3 - What was the exact error message or message number?
4 - Can you reproduce it, right now?
5 - Does it work on some screens, but not others?
Thanks for your reply but my company told me to do the analysis of their environment so i don't know from where to start ..?